FREE Shipping on orders over $99*

Shipping and Delivery

FREE SHIPPING on orders over $99*
* Excluding temperature sensitive products.
PLEASE NOTE: We do not ship temperature sensitive products over the weekend, this is to ensure stability of the products.
We will try to have your order shipped within 3-5 business days.
All parcels will be delivered to the provided address and may require a signature on receipt.
Distance Price Time
Estimated Only
Regular Parcel Post $14.99 5 – 10 Days
Express Post $19.99 1 – 5 Days
**Additional charges may apply to items weighing over 500g**    
All deliveries are estimated dates only and not guaranteed.  

It is your obligation to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

Our orders are shipped Australia-wide using Australia Post E-parcel service.

You can track your order, using the tracking number sent to you via email once your order has been packed and shipped. The email will be sent to the email address you used to place your order.

Please allow up to 5 – 10 business days, after despatch confirmation email, for your order to arrive depending on your location. (Excluding public holidays)

Your order has an ATL (Authority to Leave) and will be left in a safe and secure spot in case nobody can sign the delivery of your parcel at the nominated address. (The driver will only leave the parcel if it is safe to do so)

For any further questions about your delivery, please contact our Customer support team

Returns & Refunds

Refunds/Returns will not be provided on prescription items, pharmacy medicines, pharmacist only medicines, vitamins, baby formula or any item sold on

Once the order has been processed, no refunds are available under any circumstances.

Storage conditions and therefore effectiveness of the product, vitamin, and/or medicine cannot be guaranteed after it has left our premises These items are unable to be returned to stock and re-sold after

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